Device Repairs
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Devices We Repair
How it Works
Common Issues
Other Services
FAQs
Testimonials
Devices We Repair
Featured Devices We Fix For You
Phones
Tablets
Consoles
Computers
Our 4 Step Process
How It Works
We believe that the quality of a repair is determined by the quality of the parts used. Unlike some other repair companies, we never cut corners by using inferior glass or sourcing parts of unknown origin. Instead, we proudly stand by every repair we perform and every part we use.
1
Initial Diagnosis
We begin with a free consultation and thorough diagnostic check to identify any issues, providing a transparent repair quote and estimated timeline.
2
Customer Approval
We review the diagnostic findings with you, explain the recommended repairs and necessary parts, and discuss loaner phone options if needed.
3
Expert Repair
Our skilled technicians use OEM or high-quality manufacturer-approved parts to complete repairs in our professional workshop, with most finished the same day.
4
Quality Assurance
We conduct a final comprehensive check, testing all features and functionality, and provide a one-year manufacturer’s warranty for peace of mind.
Repair, Restore, Revive
Common Device Fixes
When accidents happen or wear and tear takes its toll, our skilled technicians are ready to breathe new life into your smartphone.
From minor glitches to major damages, we’ve seen and fixed it all. Discover the most frequent repairs that keep your device running smoothly.
Damaged Screens
Batteries
Face ID/ Biometric Sensor
Front and Back Camera
Speaker/ Microphone
And More!
Featured Services
Featured Services We Provide You
All Device Repairs
Certified Pre-owned Devices
Device Buyback Program
Data Erase Service
Game Console Repairs
The Joy Factory Cases
Contact Us To Request A Quote
Repair FAQs
Frequently Asked Questions
How long does a typical repair take?
Most repairs are completed on the same day, with some more technical cases finished within 24-48 hours of you bringing in your device.
Do you repair all types of devices?
We specialize in smartphone repairs for all major brands, and we’re authorized repair partners for Apple, Samsung, and Google. We also handle tablet repairs for select models.
Do you offer loaner devices?
Complimentary loaner phones are available for smartphone repairs, with a fully refundable security deposit required.
What payment methods do you accept?
We accept all major credit cards, cash, and select mobile payment methods.
Do I need an appointment?
Our retail locations welcome walk-ins, but we recommend getting a quote to minimize wait times and ensure quick service.
Where is your repair facility located?
Our retail and walk-in location is on 130th Ave SE, right next to Starbucks. Our head office is located near Deerfoot City in Calgary, AB, where we also conduct training sessions and other operational activities.
Can water-damaged devices be repaired?
Yes, we offer comprehensive water damage repair services. Success depends on the extent of the damage and how quickly you bring in the device.
What warranty do you offer on repairs?
All repairs come with a one-year manufacturer’s warranty covering the replaced parts and original repair work.
What parts do you use for repairs?
We exclusively use OEM parts for Apple, Samsung, and Google devices and high-quality manufacturer-approved parts for other brands.
How much do repairs cost?
Repair costs vary by device and issue. We provide free diagnostic assessments and transparent quotes before any work begins. Get a quote today!
How can I contact you?
You can contact us by phone, email, or by visiting our facility. Check out our Contact Us page for more details.
Testimonials
Awesome Feedback From Clients
Cell Medics and The Joy Factory provided end-to-end technical support and seamless integration throughout the deployment process at CNRL. Implementing the aXtion Extreme Hazardous Location Certified iPad solution enabled us to enhance workforce mobility in the field while maintaining our rigorous safety standards.
Our cellular device buyback experience was fantastic! The process was quick, efficient, and incredibly straightforward. The team made everything easy to understand and ensured we felt comfortable every step of the way. Their friendly and professional approach turned what could have been a hassle into a genuinely pleasant experience. We highly recommend this service to anyone.
The cell medics team makes recycling old devices really simple and smooth.