Device Buyback
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Device Buyback Pricing
Sell Your Smartphonewith Confidence
Search your devices and use our quality chart to see our current buy back rates.
*Pricing is subject to change
Our 4 Step Process
How It Works
We offer a seamless and transparent device buyback program, ensuring you get the best value for your used smartphones. Our process guarantees a fair market value (FMV) assessment and includes a 100% certified data erase service to protect your privacy.
1
Device Drop-Off or Shipping
Prepare your device and bring it to a Cell Medics location or arrange secure shipping for evaluation.
2
Inspection & Grading
Each device is assessed based on its condition: Mint, Good, Fair, Broken, ID Locked. Read our quality chart to learn more.
3
Quote & Offer
Once inspected, we provide a no-obligation quote based on your device’s condition and market value.
4
Payment Processing
If you accept the quote, choose from a cheque payment or account credit for future purchases.
*All buybacks are final. To receive the best value, ensure your device is functional and includes essential components like batteries and back covers.
Evaluate the Quality
Device Buyback Quality Chart
Use our Quality Chart to gague how we will grade your device in our buy-back program.
Mint
Device is fully functional and near new condition
Good
Device is fully functional with cosmetic damage
Fair
Device has minor dents/scratches with other functionality issues
(battery capacity below 80%, mic issue, speaker issue, charging port issue)
Broken
Device is defective – some components are not working, liquid\physical damage or the device has a broken LCD
ID Locked
Device still contains a user account such as Apple ID or Gmail account. These devices still qualify for buyback
Device Preparation Guides
Download these guides to help you prepare to send your phone in.
Certified, Secure, & Guaranteed
Why Choose Our Buyback Program?
Our buyback program ensures you get the most value for your device while maintaining top-tier security with our certified data erasure service.
Fast & Simple Process
Eco-Friendly Recycling
Trade-In for an Upgrade
100% Data Erasure
Certified & Compliant
Trusted by Businesses
Featured Services
Featured Services We Provide You
All Device Repairs
Certified Pre-owned Devices
Device Buyback Program
Data Erase Service
Contact Us To Request A Quote
Device Buyback FAQs
Frequently Asked Questions
What types of devices do you accept?
We currently accept smartphones only from all major Canadian carriers.
How do I know what my device is worth?
Bring your device to a Cell Medics location, and we’ll evaluate it based on its condition and current market value.
Do you guarantee my data is erased?
Yes! Every device undergoes a 100% certified data wipe using industry-leading technology, ensuring compliance with ISO 27001 & PIPEDA.
Do you purchase used devices in bulk?
Yes, we specialize in purchasing and repairing bulk orders of used devices and reselling them. If you have multiple devices to sell, contact us for more details.
How can I contact you?
You can contact us by phone, email, or by visiting our facility. Check out our Contact Us page for more details.
How long does the buyback process take?
Once your device is inspected and graded, you’ll receive an offer on the same day. If you accept, payments are processed quickly.
Do I need to factory reset my phone before selling it?
We guarantee secure data erasure, but we recommend performing a factory reset as an extra precaution.
Can I trade in my device for store credit?
Yes! You can choose between a cheque payment or an account credit for future purchases.
Do you offer any other services?
In addition to repairs and the buyback program, we also provide professional advice on device maintenance and offer accessories to enhance your device's performance and protection.
Testimonials
Awesome Feedback From Clients
Our cellular device buyback experience was fantastic! The process was quick, efficient, and incredibly straightforward. The team made everything easy to understand and ensured we felt comfortable every step of the way. Their friendly and professional approach turned what could have been a hassle into a genuinely pleasant experience. We highly recommend this service to anyone.
The cell medics team makes recycling old devices really simple and smooth.
Cell Medics has been a great company to work with. Over the past several years, we have sent all our old devices to Cell Medics for recycling. The process is simple and a hassle free. A top-notch company we highly recommend.