Game Console Repairs
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Devices We Repair
How it Works
Common Issues
Other Services
FAQs
Testimonials
Devices We Repair
Featured Devices We Fix For You
Don’t let a broken console result in a “Game Over.” At Cell Medics, we understand that every minute of downtime counts. Whether it’s a disc drive failure, overheating, or a cracked screen, our technicians are equipped to handle the industry’s major platforms. We provide fast turnarounds and reliable fixes so you can get back to the lobby.
PlayStation
Xbox
Steam
Nintendo
Meta Quest
Our 4 Step Process
How It Works
We know how frustrating it is when your gaming gear stops working. That’s why we’ve streamlined our process to be as quick and painless as possible. We strip away the confusing jargon and focus on what matters: getting your console running perfectly again.
1
Initial Diagnosis
We start with a thorough inspection to identify the issue. This stage is completely transparent—if we can’t fix it, you don’t pay for the attempt.
2
Customer Approval
You are in control. We provide a timeline and a quote. We will never proceed with a billable repair without your explicit permission.
3
The Fix
Once you give the green light, our team gets to work. Whether it’s soldering a port or replacing a drive, we work efficiently to meet our same-day targets whenever possible.
4
Quality Assurance
Every device undergoes a comprehensive final check. We provide a one-year warranty on our parts and labor, so you can game with total peace of mind.
Repair, Restore, Respawn
Common Console Repairs
When the screen goes black or the controller starts drifting, our technicians are ready to breathe new life into your gaming setup.
From handhelds to heavy-duty home consoles, we’ve seen and fixed it all. Discover the most frequent repairs that keep your system running smoothly.
Damaged Screens
Battery Replacement
Overheating & Fan Noise
Controller Stick Drift
HDMI & Charging Ports
Speaker/ Microphone
Disc & Game Drives
And More
Featured Services
Featured Services We Provide You
All Device Repairs
Certified Pre-owned Devices
Device Buyback Program
Data Erase Service
Game Console Repairs
Contact Us To Request A Quote
Repair FAQs
Frequently Asked Questions
How long does a console repair take?
Most standard repairs, such as Nintendo Switch screen replacements or fan cleanings, are completed the same day. Complex motherboard repairs (like HDMI port soldering) typically take 24-48 hours to allow for proper stress testing.
Will I lose my game saves or data?
In the vast majority of cases (HDMI ports, disc drives, screens), your data remains safe. If the issue is with the hard drive itself, we will do our best to back up your data before replacing the drive, but we always recommend backing up your saves to the cloud before bringing it in if possible.
What do I need to bring with my console?
Just the console itself! You do not need to bring cables, controllers, or games unless the issue is specifically related to them (e.g., a controller that won't sync or a specific game that won't read).
What payment methods do you accept?
We accept all major credit cards, cash, and select mobile payment methods.
Where is your repair facility located?
Our retail and walk-in location is on 130th Ave SE, right next to Starbucks. Our head office is located near Deerfoot City in Calgary, AB, where we also conduct training sessions and other operational activities.
Can you fix overheating or loud fan noise?
Absolutely. Overheating is often caused by dust buildup or dried thermal paste.
Do you offer a warranty on repairs?
Yes. We stand behind our work with a comprehensive warranty on parts and labor. If the part we replaced fails, we will fix it for free.
Do you fix "Stick Drift" on controllers?
Yes, we repair Joy-Con drift for Nintendo Switch and Switch 2 and stick drift on DualSense (PS5) and Xbox controllers. We can replace the internal mechanisms to make them precise again.
How can I contact you?
You can contact us by phone, email, or by visiting our facility. Check out our Contact Us page for more details.
Testimonials
Awesome Feedback From Clients
Our cellular device buyback experience was fantastic! The process was quick, efficient, and incredibly straightforward. The team made everything easy to understand and ensured we felt comfortable every step of the way. Their friendly and professional approach turned what could have been a hassle into a genuinely pleasant experience. We highly recommend this service to anyone.
The cell medics team makes recycling old devices really simple and smooth.
Cell Medics has been a great company to work with. Over the past several years, we have sent all our old devices to Cell Medics for recycling. The process is simple and a hassle free. A top-notch company we highly recommend.